Compliance Checklist

Social Media Compliance Checklist for Consumer Finance Companies

Consumer finance companies know that ensuring compliance with regulations across all employees, partners, affiliates, or other third parties across social media can be a difficult and daunting task. The best way to get out ahead of regulatory risk is to build a robust social media compliance program.

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Use this checklist to help shape your organization’s compliance program—from documentation, training, and education to compliance monitoring, remediation, and technology—to ensure regulatory and marketing compliance across social media.

Documentation

Provide documentation for:

Training and Education

Regularly review and update the company's social media policy and compliance training to stay current with changes in regulations and emerging risks by:

 

Conduct regular internal compliance training programs, which includes:

Enforcement and Remediation

Have a clear action plan for instances of non-compliance by an employee, partner, affiliate, or third party.. This may include:

Monitoring + Auditing

Have a system in place to monitor:

Technology

Implement a social media compliance software or tool to help monitor your brand across social media that includes:

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  • Marketing compliance review and approval process of social media content
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  • Discovery of unknown or unapproved social media posts that mention your brand

...to make loan officer oversight streamlined, efficient, and painless.

 

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