---
title: "Webinar: Compliance Risk Signals from Consumer Complaints"
description: Join this webinar with our compliance experts for a deeper dive into our findings, the risk signals they present, and what we expect in 2022 and beyond for the regulatory landscape and marketing compliance.
---

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# Deep Dive: Compliance Risk Signals from Consumer Complaints

## What do consumer complaint trends mean for you?

Join our compliance experts for a deeper dive into [our findings](https://content.performline.com/financial-institutions-consumer-complaint-report-cfpb) on consumer complaints submitted to the CFPB, what they can foreshadow for financial institutions and what we expect in the regulatory landscape and marketing compliance. We cover topics like:

- How complaints drive enforcement actions and the collaboration between the CFPB + other regulatory agencies
- Increased scrutiny on mortgages, fair lending, and bias & discrimination
- The up and coming BNPL space and the inevitable regulatory impacts
- The risks for nonbanks and the CFPB’s potential to use their authority to impose enforcement actions on responsible persons<https://bit.ly/3y0TezN>

### MEET YOUR PRESENTERS

![Mike Gibney\_BW](https://content.performline.com/hs-fs/hubfs/Mike%20Gibney_BW.png?width=150&height=150&name=Mike%20Gibney_BW.png "Mike Gibney_BW")

Michael Gibney  
Client Solutions Architect  
PerformLine

![Rhonda-McGill-headshot-circle-BW](https://content.performline.com/hs-fs/hubfs/Rhonda-McGill-headshot-circle-BW.png?width=150&height=150&name=Rhonda-McGill-headshot-circle-BW.png "Rhonda-McGill-headshot-circle-BW")

Rhonda McGill  
Sr. Director of Client Solutions  
PerformLine

![Gianna\_BW](https://content.performline.com/hs-fs/hubfs/Gianna_BW.png?width=150&height=150&name=Gianna_BW.png "Gianna_BW")

Gianna Barrere  
Senior Marketing Specialist  
PerformLine

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