Webinar: Compliance Risks from the CFPB's Consumer Complaint Database

Webinar Description

The CFPB uses consumer complaint data to guide its supervisory and enforcement activities. Watch this webinar for a deep dive into the consumer complaint trends over the last year and the compliance risk signals that they present. 

Discussion topics include:

• Big-picture complaint trends and how they guide the CFPB’s supervisory and enforcement activities
• Continued scrutiny for fair lending, and bias + discrimination
• The latest happenings in the BNPL space and what we expect from the CFPB in 2023
• Other notable advancements from the CFPB, including their increased focus on bank-fintech partnerships

Additional Resources

• 2022 Complaint Risk Signal Report
• 2023 State of Marketing Compliance Survey
• BNPL Regulation and Compliance at State and Federal Levels
• The Compliance Checklist for Bank-Fintech Partnerships and BaaS Providers
• CFPB Director Chopra: A Year in Review
• 16 Quick Tips for Proactive Fair Lending Compliance